Features

Everything you need to run your buildings

From the first maintenance request to the year-end reconciliation, here's what Moosu does.

Requests Vendors Routine maintenance Billing Leases & documents Leasing Reports Tenant portal

Requests

Maintenance requests

Tenants report it once, with photos, and everyone on their account can follow it.

  • Category, urgency, location and access instructions
  • Up to 8 photos, with a full-screen viewer
  • Counts for emergencies, open, scheduled and resolved
  • Filter by status, priority, category and who pays
  • Common-area work orders
  • Landlord or tenant responsibility, set from the lease
  • Bill the tenant now or on their next invoice
  • Messages between manager and tenant

Vendors

Vendor work orders

Vendors get a link, no account, and everything they do flows back to the request.

  • Nearby vendors for the category listed first
  • Vendor map
  • Accept, decline and schedule the visit
  • Quotes, auto-approved under your limit
  • Photos, messages and invoice upload
  • Tenant told when the visit is booked
  • Vendor insurance certificate warnings
  • Tenant contact details kept private

Maintenance

Routine maintenance

Recurring tasks for each building, so inspections and servicing happen on time.

  • Recurring tasks by property
  • Move-in and move-out inspections
  • Maintenance spend by category and property
  • Every change in the activity log

Billing

Invoicing, payments and deposits

Create the month's invoices in one click, or let Moosu do it on the day you choose.

  • Monthly invoices, automatically
  • Automatic late fees
  • Rent schedules and CPI increases
  • Free-rent periods, prorated
  • Security deposits and move-out settlement
  • Statements for managers and tenants
  • Year-end operating expense reconciliation
  • Operating-expense budgets
  • Bank reconciliation from your statements
  • Several suites on one lease

Leases

Leases, documents and critical dates

Know what's coming before it's urgent.

  • Leases and documents per tenant
  • Insurance certificates with expiry tracking
  • Options, notice deadlines and expirations
  • Suites, square footage and vacancy
  • Import from a spreadsheet
  • Gross, triple-net and full-service gross

Leasing

Fill vacancies

From a public listing to a signed lease, without leaving Moosu.

  • Public listings for vacant suites
  • Online rental applications
  • Residential and commercial applications
  • Screening decisions with notes
  • Turn an applicant into a tenant
  • E-signatures through a private link

Reports

Reports and accounting export

The numbers your owners and accountant ask for, ready when they ask.

  • Rent roll
  • Aging: current to 90+ days
  • Income by property and month
  • Maintenance spend and bill-backs
  • Lease dates
  • Deposits and insurance
  • QuickBooks Online and Xero export
  • Activity log: who did what, and when

Tenants

The tenant portal

A clean, simple place for tenants, with no app to install.

  • Report and follow requests
  • Message the manager
  • See and print invoices and statements
  • Lease and insurance certificate on file
  • Several people on a company account
  • Security deposit status